🗑️ Most Gold Coast households get one free FLEXiSKiP per year — but there’s now a $50 fee, rules most people don’t know, and a brand new program for unit residents. Here’s the full picture.

Here’s What’s Changed

The Gold Coast City Council’s FLEXiSKiP kerbside collection service has always been one of the better-kept secrets on the Gold Coast. It’s a heavy-duty skip bag — roughly the size of a small skip bin — delivered to your door and collected from your kerbside. And until recently, it was completely free.

A $50 service fee has now been introduced. The council says demand grew significantly and costs rose, so the fee helps keep the service running. To put that in context: the same job done privately would cost you $340–$350. The City of Gold Coast is still covering the majority of the cost. (Source: Gold Coast City Council — Bulky Kerbside Collection)

There’s also something new that almost nobody knows about yet. As of April 2026, a Bulky Kerbside Service Remission Program has been introduced specifically for Body Corporate buildings and gated complexes — meaning unit residents who’ve always been locked out of FLEXiSKiP now have an alternative pathway.

Junk Gents team on the Gold Coast

What Does This Mean for You?

If you’re a house or townhouse resident, you’re still entitled to one FLEXiSKiP service per financial year. You now pay $50 upfront when you book. The bag gets delivered within 10 business days, and collection happens within 1–10 days of you requesting it.

The bag holds up to 3 cubic metres — a significant amount of stuff. To give you a sense of scale: it can fit a two-seater couch, a queen mattress, a bookshelf, and a pile of garden clippings all in one go. The weight limit is 1 tonne, and items must be no longer than 1.5 metres.

If you live in a unit or apartment with a shared bulk bin service, you’re not eligible for FLEXiSKiP. But you may now qualify for the new Remission Program — see the “Things Most People Don’t Know” section below.

What Fits in a 3m³ FLEXiSKiP Bag?

This is where most people get it wrong — they assume the bag is smaller than it is, or they try to load things that aren’t accepted. Here’s a clear guide to help you plan before the bag arrives.

✅ What goes in ❌ What doesn’t go in
Couch / lounge suite Food and organic waste
Queen or single mattress Paints, oils, solvents, chemicals
Wardrobes, bookshelves, desks Batteries and mobile phones
Fridge, washing machine, microwave Tyres, asbestos, fibro sheets
Timber, lino, retro tiles Construction and demolition waste
Garden clippings, shrubs, soil Broken glass and mirrors
Newspapers, containers, household items Double mattresses (too large)

⚠️ Important: Items must be loaded inside the bag — not piled around it. The bag must sit within 4 metres of the kerb, with at least 9 metres of overhead clearance (no powerlines or overhanging trees). See the full list of accepted items and placement rules →

How to Save Money & Time

Book before you need it, not after. Delivery takes up to 10 business days, and you then have 30 days to fill and book collection. Miss the 30-day window and the bag is no longer eligible for the subsidised council pickup — you’ll pay for private collection instead. Order the bag when you start a cleanout, not when you’re standing in a pile of junk.

Batch your cleanout into one load. You only get one FLEXiSKiP per financial year. Don’t waste it on a partial cleanout. Use the table above to plan exactly what’s going in before the bag arrives. A bit of sorting beforehand means you get maximum value from your one annual booking.

Remove batteries before putting appliances in. Fridges, washing machines, and microwaves are accepted — but batteries and mobile phones are not. Take out any removable batteries first. Otherwise the whole load can be rejected at collection, and you’ll be charged for a failed pickup.

Junk Gents removing rubbish on the Gold Coast

Other Ways to Handle It

A Few Things Most People Don’t Know

Unit residents now have their own program. If you live in a Body Corporate building or gated complex, you’ve never been eligible for FLEXiSKiP — because your building has a shared bulk bin service. But as of April 2026, the new Bulky Kerbside Remission Program lets your Body Corporate apply to be reimbursed for a private bulky waste collection. Apply first (processed within 21 days), arrange the private service, then claim the reimbursement. Details at the Gold Coast Council grants portal.

You don’t need to be home. Not for delivery, not for collection. The driver leaves the bag in an accessible spot on your property, and the collection team doesn’t need anyone present. Submit your collection request online anytime, including weekends.

The 30-day clock starts on delivery — not when you order. Most people assume they have 30 days from the booking date. They don’t. It starts when the bag arrives. If delivery takes 10 business days and the bag sits in the garage for a month after that, you may already be past the deadline. Book your collection as soon as the bag is full.

Where Junk Gents Comes In

FLEXiSKiP is a great service for the right situation — one annual cleanout, eligible items, enough time to plan. But sometimes what you’re clearing doesn’t fit the rules, you need it gone faster than 10 days, or you’ve already used your allocation for the year. That’s exactly where we come in. We handle everything — regardless of what it is, how much there is, or how quickly you need it done.

Junk Gents Gold Coast

Hope this helps you get more out of your annual FLEXiSKiP allocation. As always, if it ever gets too big to handle yourself — we’ve got you covered.

Ty
Owner, Junk Gents
junkgents.com.au